Smart Bro Sucks! @smartcares
My internet service at home sucks big time. We haven’t had internet for a week now, it’s been sporadic that it’s totally unusable. I’ve called them many times and all they say is that they are doing a study. What study s**t is that? And they even tell me that they don’t know when that so called “study” will be finished.
I asked my husband to go to Smart Wireless Center to cancel the whole damn thing, because the account is under his name, but they won’t allow us to. And they even have the guts to tell us that we have to pay for the termination fee. Hell no! Well at least they made a deal with us. They told us that we will not pay for the monthly fee while the “study” is ongoing.
We have paid one thousand pesos religiously every month for the service. I don’t think we consumers deserve the type of service that this well known company is giving us. Smart is a huge company so why do they allow this things to happen.
So now I won’t have internet at home for God knows when. I can’t go to another ISP because I’m still on contract with them. Seriously SMART is not smart. If you need internet go to Globe or other ISPs. It was a huge mistake to get internet service from them, I got lured by the free printer that they will give if you sign up for the service. I have learned my lesson, never believe what they advertise.
Advertising is just make believe especially with SMART.
And their twitter name @smartcares, they don’t really care. They only care about their celebrity endorsers.
PS: Sorry for the rants, I’m just so pissed at them.